Customer Service Management

We at GBS offer you the centralized medium of web to interact with your customers 24*7*365. Advanced web is capable to handle Text Messages, SMS, VOIP, and more. Most importantly by centralizing your cusotmer service management online, you get to monitor the whole process live. New business requirements are tougher than ever before. The massive amount of transactions and actions we take today in our business lives, leave us with no other option than putting our customer services departments Online!

Web based CRM Features

• Global Accessibility & Availablitity
• Centralized, Logged Communications
• Build Support Knowledge Base & History
• Securly Distribute Tasks & Monitor
• Minimum Maintenance Required
• Easy to Backup & Restore Data
• Grow With Your Customer Requirements

General Web Based CRM Softwares

• Online Support Tickets System
• Online Live Text / Voice Chat Systems
• Online Customer History Database

Develop relationship with your customers today with a Web Based CRM. Consult with us to find out the most effective CRM solutions Online.